This policy explains what information Hollywood Broward Roofing collects through this website, why we collect it, and what we do with it. It covers this website only.
Who we are
Hollywood Broward Roofing, a roofing contractor serving Broward and Miami-Dade counties in Florida.
2208 N 20th Ave, Hollywood, FL 33020
Phone: (954) 925-3242
Information you give us
When you complete a form on this site asking for an estimate or an inspection, we collect:
- Your name
- Your phone number
- Your email address
- The service you are enquiring about
- The ZIP code of the property
We ask for these because we cannot quote or schedule a roof inspection without them. If you contact us by phone or email instead, we hold whatever you choose to tell us.
Information collected automatically
Our form software records the following alongside each submission, automatically and without you entering it:
- Your IP address
- Your browser and device type
- An approximate city and country derived from your IP address
This is used to identify duplicate and automated submissions. Our web host also keeps standard server logs, which record IP addresses and the pages requested.
Cookies and tracking
This site sets cookies required for WordPress to function. We also use cookies and similar technologies for analytics and advertising, so that we can understand how the site is used and measure whether our advertising works.
- Google Analytics — measures how visitors find and use the site. Sets cookies and collects a device identifier, approximate location and pages viewed.
- Google Ads — measures which adverts lead to enquiries, and allows us to show adverts to people who have visited the site before (remarketing).
These tools set their own cookies and receive your IP address. You can control cookies through your browser settings, and you can opt out of personalised Google advertising at Google My Ad Center.
Third parties who receive data
- Our web host stores the website and its database, including form submissions.
- Google receives analytics and advertising data as described above, including your IP address and the pages you viewed.
We do not sell your personal information for money. We do use advertising tools that share limited information with Google so that our own adverts can be measured and targeted, which some privacy laws treat as “sharing”. See Your choices below.
How we use it
- To respond to your enquiry and arrange an inspection or quote
- To carry out work you have asked us to do, and to contact you about it
- To keep records of work quoted and completed
- To detect spam and abusive submissions
- To measure how the site performs and whether our advertising works
- To show our adverts to people who have visited this site before
We will not add you to a marketing list from an estimate request without asking you first.
How long we keep it
Enquiries that do not become work are kept only as long as they are useful for following up. Records relating to work we have carried out are kept longer, because roofing work carries obligations that outlast the job.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details above and we will respond. Some information may have to be kept where we have a legal or contractual reason to retain it.
Florida residents may have additional rights under Florida law depending on the size and activities of the business. Residents of other states or countries may have rights under their own local law.
Some advertising cookies can count as “sharing” personal information for targeted advertising under certain state privacy laws. If you would prefer we did not do that, contact us using the details above and we will act on it.
Children
This site is not directed at children and we do not knowingly collect information from them.
Security
The site is served over an encrypted connection and access to submissions is restricted to people who need it. No website can promise perfect security, and we will not claim otherwise.
Changes to this policy
If we add or remove tracking tools, live chat or online payments, this page will be updated to describe them. The date at the top shows when it last changed.
Contact
Questions about this policy, or a request about your information, should go to the contact address above, or via our contact page.